Privacy Policy

Sarepul Collection ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, browse our products, or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our site.

We may collect the following types of information:

• Contact details — such as your name, email address, phone number, and shipping or billing address when you place an order or contact us.
• Order information — products purchased, order value, shipping destination, and related transaction details.
• Payment information — payments are processed securely by Stripe. We do not store full credit card numbers on our servers. Stripe may collect payment card details and related billing information according to its own privacy policy.
• Technical data — such as IP address, browser type, device information, and pages visited, collected through standard website technologies like cookies and analytics tools where applicable.
• Communications — messages you send us by email, WhatsApp, or other channels.

We use the information we collect to:

• Process and fulfill orders, including shipping and customer support
• Communicate with you about your order, inquiries, or account-related matters
• Calculate taxes and shipping at checkout where applicable
• Improve our website, products, and customer experience
• Prevent fraud, abuse, and unauthorized transactions
• Comply with legal obligations

We do not sell your personal information. We may share information only as needed to operate our business, including with:

• Stripe — for secure payment processing
• Shipping carriers — to deliver your order to the address you provide
• Service providers — such as hosting, email, or analytics providers that help us run our website and business
• Legal authorities — when required by law or to protect our rights, customers, or others

Our website may use cookies and similar technologies to remember preferences, keep your shopping cart working, and understand how visitors use the site. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, record-keeping, tax and accounting requirements, and resolving disputes.

Depending on where you live, you may have rights to access, correct, update, or delete certain personal information, or to object to or restrict certain processing. To make a request, contact us at sarepulcollection@proton.me. We may need to verify your identity before responding.

If you are located in Canada, you may also have rights under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies.

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at sarepulcollection@proton.me.